Guide to Mailing Inclusions

It is extremely important that you read this document in its entirety and follow all the instructions!

Upon placing your order, you will receive a confirmation email that also includes the mailing address (We Are US BASED). It is not listed here on this guide for privacy reasons. 

Please check your spam and junk mail folders for this email if it was not delivered in your inbox. If you did not receive it you may request it be resent by emailing us at mwlbybritt@gmail.com.

Turn around time of 25 weeks starts the day inclusions arrive to me and are checked in.

*If you ordered during a freebie promotion please make sure you are aware that all freebies must be made of only one of the inclusions in your paid order as stated in terms and conditions of the promotion. Please be sure to ship extra of that one inclusion. If requesting to use a different inclusion please message us to pay the additional fees BEFORE shipping inclusions.

REMEMBER FREEBIES EXPIre AFTER 6 Motnhs TIME FROM DATE ORDER WAS PLACED unless SPECIFIED differently in the terms and condition!I WILL NOT HONOR THEM PAST THAt DATE NO EXCEPTIONS! THIS IS In THE TERMS AND COndITIONS THAT ARE aGREED UPOn WHeN PLACING AN ORDER!! FREEBIES ARE FIRST COME FIRST SERVE!!!!! The entire amount of inclusions for order(s) must be in my hands before 6 Months time not postmarked before!!!!!!!!!

Items From Discount Clearance Events passed 6 months will have ZERO value, to recover you will be required to pay a price difference if applicable per item, no store credit or refund will be applied passed 6 months time frame this is why it is so important to get your inclusions sent to us in a timely manner. To inquire about paying price difference on this type of order you will need to message us through our Facebook, or instagram business account or by email, mwlbybritt@gmail.com. Do not send inclusions in until you have communicated with us and payments have been made.

 *If Donor Milk is needed please message us as it is a $15 fee per item.

** Made With Love Keepsakes Llc is not held responsible for any theft, post office loss and/or damage of a package either delivered to us or for your jewelry being sent home. **

Packaging and Labeling Inclusions

*Please only use USPS (normal postal service or Fedex when shipping, do not use UPS they are notorious for damaging packages and delivering to wrong address)

  • Please write your order number on the outside of your package,

  • Do not send your inclusions just by adding stamps to the package and sticking it in the mail, the postal service will not handle it properly and the package will most likely arrive to me destroyed, please take it to a certified postal service so that it is weighed properly and a proper label is printed.

  • Please mail your items in a bubble lined envelope (bubble mailer). This will keep the inclusions from getting smashed.

  • DO NOT send registered mail requiring a signature upon delivery. We cannot make special trips to the post office for package retrieval in the event we were not there to sign off on the package. First Class or priority mail without signature work well!

  • Clearly label your first and last name and return address on the envelope. If there is no name on your package we will not take the time to track you down.

  • Shipping of inclusions typically costs on average above $3-$5 first class

  • Triple bag breastmilk when shipping. All other inclusions can be double bagged. This ensures possible leaks are contained within the bags.

  • If shipping two different milks or other inclusions, please label each bag which inclusion goes with what design.

  • Please also include a note listing your items ordered and any customizations added to each.

  • IF YOUR ORDER IS OLD AND OR AN ADDRESS CHANGE NEEDS TO BE MADE, A NOTE NEEDS TO BE ADDED TO THE INSIDE OF THE PACKAGE INREGARDS TO THE CHANGE, OR CONTACT US DIRECTLY WITH THE ADDRESS To ENSURE IT GETS TO THE CORRECT PLACE!

Inclusion-Specific Instructions 

Placenta Powder:

  • 2 capsules I WILL NOT EXCEPT PLACENTA THAT IS NOT CAPSULATED!!!!

  • I will only accept dehydrated and ground placenta powder from the encapsulation process. DO NOT send frozen or raw placenta.

  • Any left over powder will be discarded.

Breastmilk:

  • 1/2 ounce of milk (1 tbsp.) is required per piece of jewelry made. ( a pair of earrings equals a half ounce of milk). (promo freebies will have what milk amount or inclusion amount is needed on the promotion page current amount needed is one ounce per bundle)or message us through our Facebook page for more info)IF mixing more then one milk sample for an item please mix the milk prior to sending and label for specific item.

  • Milk storage bags are ideal. However, if using ziplock bags please triple bag and then tape shut. Milk must always be triple bagged when shipped in milk bags or ziplock! Do NOT use bottles or containers, the leaked and bust open!

  • There is no need to ship the milk frozen or refrigerated. Please pre-thaw any frozen milk before shipping to prevent condensation from damaging your package.

  • Any milk left over will be discarded after a month (incase of repairs).

  • Please be sure the post office declares your package "containing liquid" when shipping.

  • If you are sending more then one milk sample, please label each milk and to what design you are wanting each included in. If the sample are to be mixed for the item please mix that mix prior to sending!

  • Any leftover milk will be stored for 1 month, it cannot be sent back once it is in its partial or fully preserved state.

  • If sending more than 4 ounces of milk please divide milk into 4 ounce increment bags to help prevent leaking please separately triple bag each 4 ounce bag!

  • WE WILL NOT ACCEPT BLOOD TINGED MILK! (AKA STRAWBERRY MILK)

    FORMULA:

  • we need 1 table spoon per item

  • MUST BE IN POWDER FORM!

Umbilical Stump:

  • Only send dried umbilical cord stump that falls off the belly button any other part of the cord may not work as other parts can be tough and hard to crush up,

  • I will ground the stump before placing it inside the piece.

Ashes:

  • 1 Tablespoon is needed per design for large jewelry items, half a tablespoon for smaller items.

  • triple bag ashes when shipping.

  • Any Ashes not utilized in your design will be returned with your jewelry.

  • Please do not send us all the ashes that you have, if an over abundance is sent we may charge additional shipping fees due to weight of left over ashes being sent back.

  • We highly suggest shipping ashes with usps priority express. it is expensive but usps provides insurance on the package. we are not responsible for any loss or damage on ash inclusions.

Hair:

  • A small lock of hair at least 1-inch long and 2-3mm thick is required per design

  • If multiple items are ordered please do not tie all hair together please make a lock per item.

  • Please tie lock of hair together with a piece of string before placing inside a ziplock bag, or use a piece of tape at the end of the lock. I WILL NOT ACCEPT HAIR THAT HAS JUST BEEN THROWN INTO A BAG, THIS CAUSES STATIC AND MAKES THE HIR SPREAD APART RATHER THEN BEING KEPT IN A LOCK!!!

  • if shipping along with milk please do not place hair in same ziplock or storage bags as milk incase of leaking.

  • Remaining hair will be discarded, so please do not send us all that you have, due to it being hard to save leftover hair one its prepped for being placed in resin (gets very sticky once prepped) we do not save any left over.

Other Inclusions:

  • Any other inclusions such as fabric, dried flower petals, sand or soil can simply be placed inside a ziplock bag. ( Please Label your inclusions)

  • Flowers will be crushed during the creation process, they MUST BE COMPLETELY DRY AND CRISPY BEFORE SENDING to prevent molding!!!!!! I will not accept them if they are not dry or a $25 fee will be applied for extra work of drying and preserving them. We need 1-2 petals for small jewelry and 4-5 petals for larger decor.

  • any left over inclusions will be discarded of so please DO NOT send the entirety of your inclusions.

For International Shipping:

FOR CANADA ORDERS FEDEX OR CANADA POST IS BEST

  • For international orders it is very important you include a note within your milk, ashes or hair inclusion package that states: "Of Human Origin. For Therapeutic use only."

    • It is illegal to send milk of ANIMAL origin into the United States (such as, cow or goat milk). It is not illegal to ship breastmilk.

  • You must mark the item as a "gift" with the value being $1 on your customs form.

    • It is illegal to sell or purchase breastmilk, however a "gift" is not considered a purchase.

  • Declare any inclusions as "jewelry making material" on the customs form.

    • For hair you may write "hair", for ashes you may write "ash", and for placenta simply write "capsule for jewelry making".

  • Made With Love Keepsakes is not responsible for any of your country's customs fees for having merchandise imported into your country. Any additional fees your country places on your package is your responsibility.

  • We also will not mark the package as a "gift" on the customs form because it is merchandise that you have purchased and to do so is illegal in the USA.

  • Made With Love Is also not responsible for inclusions not arriving to us due possible misplace by postal service chosen! Although expensive paying for a shipping option that has tracking such as Fedex is recommended so that you may watch for its arrival to us. we only contact you if its received.

 

Inclusions Package Delivery & Processing

Once your package arrives I will send you an email letting you know we have received it. Please allow 3 days to pass once your milk is scheduled to arrive before contacting me if I have not contacted you first, we don't always check our milk packages the same day they arrive as I am very busy, if we have not contacted you within three days you are responsible for making sure your inclusions have arrived to use we cannot control how postal services handle packages so it is your responsibility to be sure your package arrives to us!

  • I will also include any questions I have in regards to specifications to your order. Please reply within 72 hours otherwise we reserve the right to use artistic discretion in order to proceed with your design.

  • My current turn-around time is available in our FAQ page.

  • Please be mindful of our turn-around time when emailing for updates. We appreciate your patience and understanding that all orders are individually hand crafted and such precious work takes time.We can't always reply to emails asking about updates due to the volume of customers we work with daily.

You will receive an email with a tracking number when your completed jewelry has shipped. Please note, we are unable to provide tracking numbers for international orders.